About Us 

 

FAQ, Store Policies and More

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Shipping and Tracking

Once order is placed, please allow 24-48 hours to process your order. Then the shipping time is in addition to that. Remember postal delays are still happening. An email will be sent to you about your order and tracking will be emailed from pirate ship. Be sure to also look in spam folder as well. Any postal delays or items lost in the mail is NOT our responsibility but please contact us so we can try to help.

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Refunds and Cancellations

We do NOT take any cancellations, however please contact us to see if we can help with an order placed and maybe need a date to ship changed or a color changed etc.

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Refunds are only applied if the item is damaged upon arrival. Contact us withing 24 hours of broken item. 1-800-803-8056 We also suggest filing a claim for large, damaged orders.

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Naturally Dried and Preserved Items

Please be aware that naturally dried and preserved items from floral to moss may have a scent. To some it is a lovely sweet fragrance. To others it is a more unpleasant odor. Please take this into consideration before purchasing! Buy samples if you need to first.

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Freeze-Dried Foods & Candy

We are licensed from the state of Colorado in food handling and preparing of these items. We state on the listings that we are a home based business and not approved by the FDA. We also state that we manufacture these products where we also manufacture other food items like Dairy-Eggs-Shellfish-Nuts-Meats. So be aware of any food Allergies you may have. We also list ingredients for that purpose.