You can trust that your order will be quickly processed We are proud to be a small family owned business so please allow 24-48 hours to process your orders once placed.
We then ship MOST live items Monday thru Wednesday and more days in the week when the temps are cooler outside. Non living items will ship all week Monday thru Friday after the 24-48 hour processing time. We ship many times items faster than that but please do allow that needed time.
What this means is if you place an order for Live Moss on a Wednesday afternoon....it may NOT ship till Monday the next week. Contact us for orders you need right away so to be sure you get in time.
I ship both USPS and Fed Ex. If you pay with a check this will delay your shipping by 10 days until it clears the bank.
I CAN NOT ship anything Living Outside the USA for items not alive please contact me for pricing to you.
Extra Shipping charges may be asked for...if I place items on sale,because my shipping is by $$ sold then the web site may not charge enough to ship some larger items like baskets or heavier items...because of this I may email you later to request additional fees for the shipping once I pack the box and weigh for your state.
Over the past 17 years I have sold in many places on line...shipping prices vary because of where I have sold items at and what they had to offer. Selling live plants and moss like I do the weight varies so much. If I get a rain and ship out wet moss it can weigh twice as much. I have decided to now go with a shipping cost by the amount you buy. In this way I have seen that most items then equal out to be more fair across the board. Thank you all for the many years you have supported and followed me here from a hobby to a business.
6-1-2015: Because of the recent postal and Fed Ex increase this year I too have had to change my shipping a bit. I still try to keep as low as I can and appreciate your understanding here.
Minimum Shipping order is $6 unless noted as FREE shipping
There may be a slight Handling charge automatically applied from $2-$8 if your box is over-sized (10x10x10 or Larger),
15% restocking Fee may be applied to all cancelled/returned orders made after 24 Hours...
Sorry to do this but I am charged a fee as soon as you make payments to me and I am not refunded.
Seeds and some other items will ship free.
Orders over $300 ships FREE IF the item is in stock. If I have to special order or if I drop ship to you this does not apply.
I am NOT responsible for any STATE regulations of ANY Plant/Plants being shipped to you. If your state does not allow this and is taken...I can not refund. I am not certified and do not have any certification papers shipped with any plants so please order knowing this as some states like CA can be very picky.